Effective: July 25, 2026
Account information (name, email), tracker location data, device status (battery, connectivity), and basic usage data needed to operate the service.
If you turn on Only-When-Away anti-theft for a tracker, we also collect your phone's own approximate location, including while the app is closed or in the background. Your phone reports its position when you move a significant distance so the service can tell whether your tracker is with you or somewhere else. This is off unless you enable it, you can turn it off at any time in the app or by revoking location permission in iOS Settings, and we store only your most recent reported position — not a history of your phone's movements.
To provide the tracking service, send alerts you've configured, maintain your account, and improve reliability. Your phone's location, when collected, is used for one purpose only: comparing it against your tracker's location to decide whether to alert you. We do not use any location data for advertising, and we do not share your phone's location with anyone.
IQtronics does not sell, rent, or trade your location data or personal information to third parties for marketing purposes.
Location history is retained to support trip history and analytics features in the app. You may request deletion of your account and associated data by contacting support.
We may disclose account or location information in response to valid legal process (such as a subpoena or court order), or where required to prevent imminent harm.
We take reasonable technical and organizational measures to protect your data, including encrypted transport where available. No system is completely secure, and we cannot guarantee absolute security.
You can adjust tracking mode/frequency, delete geofences, and manage alert preferences from within the app. Contact support to request account deletion.
We may update this policy from time to time. Material changes will be reflected here with an updated effective date.
Questions about this policy: support@iqtrackgps.com